Privacy Policy
Last updated: September 2026
Threads by Neha ("we", "us", "our") operates as a boutique store based in Surat, Gujarat, India. This Privacy Policy explains how we collect, use, and protect information when you interact with us, including through our website, social media pages, or WhatsApp/phone.
Information we collect
- Contact details you share with us, such as your name, phone number, email address, and delivery address, when you place an order or make an enquiry.
- Order details, including items purchased, sizes, and payment status.
- Basic technical information (such as browser type or device) if you visit our website.
How we use your information
- To process and deliver your orders.
- To respond to enquiries and provide customer support.
- To share updates about new collections or offers, only where you have agreed to receive them.
- To improve our products and services.
Sharing of information
We do not sell your personal information. We may share necessary details with delivery partners and payment processors solely to fulfil your order, and with authorities where required by law.
Data storage and security
We take reasonable steps to keep your information secure and limit access to it. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us to correct, update, or delete your personal information, or to stop sending you promotional messages, by contacting us using the details below.
Children's privacy
Our services are not directed at children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
Threads by Neha
Surat, Gujarat, India
Phone: +91 91607 77912